Organisation of package travel

The activity of organising package travel consists of organising package travels and selling them or offering them for sale. The activity may be performed by legal entities and individual sole traders – tour operators.

Package travel consists of at least two different types of travel services for the purpose of the same trip or holiday, if the services are combined by the service provider before a single contract on all services is concluded, including if the services are combined at the request of or in accordance with the selection of the traveller; or if irrespective of whether separate contracts are concluded with individual travel service providers, the services are:

• purchased from a single point of sale and selected before the traveller agrees to pay;
• offered, sold or charged at an inclusive or total price;
• advertised or sold under the term "package travel" or under a similar term;
• combined after the conclusion of a contract by which a company entitles the traveller to choose among a selection of different types of travel services, or
• purchased from separate companies through linked online booking processes where the traveller's name, e-mail address and payment details are transmitted from the company with which the first contract is concluded to another company or companies and a contract with the latter company or companies is concluded at the latest 24 hours after the confirmation of the booking of the first travel service.

Linked travel arrangement means at least two different types of travel services purchased for the purpose of the same trip or holiday, not constituting package travel, resulting in the conclusion of separate contracts with the individual travel service providers, if a company facilitates: 

• on the occasion of a single visit or contact with its point of sale, the separate selection and separate payment of each travel service by travellers; or
• in a targeted manner, the procurement of at least one additional travel service from another company where a contract with such other company is concluded at the latest 24 hours after the confirmation of the booking of the first travel service.

The provisions concerning the conditions for carrying out the activity of organising package travel shall not apply to:

• package travel and linked travel arrangements covering a period of less than 24 hours and not including overnight accommodation;
• package travel and linked travel arrangements offered or performed occasionally (the total annual amount paid for their performance does not exceed EUR 15,000) on a non-profit basis to a limited groups of travellers only and not publicly advertised;
• package travel and linked travel arrangements purchased on the basis of a general agreement for the arrangement of business travel between a company and another natural or legal person who is acting for purposes relating to the company's gainful activity.

The right to perform in the activity of organising package travel is acquired on the basis of a licence.

Tour operators must ensure that every organised group within an organised package travel and related domestic and international travel arrangement is accompanied by a tour leader and, if the package travel and related travel arrangement include guiding tourists, a tour guide can also carry out the tour leader's tasks. Tour operators are not obliged to provide a tour leader or tour guide during transport if the transport is organised by public transport, nor during the transport to and from the place of departure of the holiday or trip if the carrier provides an escort (conductor, steward, etc.)

Procedure for performing the activity – steps of the procedure

1. The submission of application to the Tourism and Hospitality Chamber of Slovenia
2. Verification of compliance with conditions
3. Issue of a decision granting a licence
4. Entry in the register after the decision has become final
5. Assignment of a number to the beneficiary