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Concession for performing public services

The concession in the field of social care is granted for performing public services in the field of social care.

The state is the concession provider, except for the care at home services, where the municipality is the concession provider.

A legal or natural person (concessionaire), who fulfils all the prescribed conditions, is granted the concession based on the public tender.

The ministry, competent for social care or the municipal council use the concession act to determine the type and scope of services, for which the public tender (tender) for the granting of concession is published.

The tender can be published only for a service or individual type of service as is determined in the umbrella act and regulations issued based on this act, i.e. on the standards and norms of social care services. A concession cannot be tendered only for a part of a service.

The concessionaire must fulfil the following conditions:

  • they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the concession or they area a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia, or they are a natural person registered in the Republic of Slovenia for performing the activity subject to the concession;
  • they fulfil the conditions with regard to premises, equipment, staff and other conditions stipulated by the umbrella act and its executive regulations for the performance of the service for which the concession is tendered (services);
  • they have prepared a detailed work programme;
  • they ensure quality implementation of the service and that
  • they area financially and commercially qualified.  

                                                                                                                                                                                                                         The concession is granted for a determined period. The concession for whole day institutional care service is granted for 40 years.

The concession provider enters the concessionaire in the register of issued concessions.

Beneficiaries who are exempt from payment of social care services can enforce the exemptions only for social care services that are performed within the scope of a public service and in accordance with the prescribed standards and norms by a public social care institution or concessionaire, where the price is designed in accordance with the prescribed methodology, and for which the law does not stipulate that they are free for the beneficiary.


Conditions

  • The providers of social security services shall fulfil the following conditions:

    • they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
    • or they are a natural entity registered in the register of companies in the Republic of Slovenia.

    Evidence

    Extract from the Business Register (AJPES) or any other suitable register

    Legal basis

    Competent Authority

  • The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.

    The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.

    Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.

    The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:

    • description of the programme of the social security activity/service and suitably defined starting points of the programme,
    • suitably defined target group of users,
    • organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
    • professional qualification and adequate personnel in terms of the content of programme and target group of users,
    • basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
    • ways of evaluation of activities,
    • history of the programme and past impacts of work,
    • interconnection of the programme with other programmes and suitable network of social security activities,
    • training of providers and supervision,
    • keeping of records and protection of personal data.


    Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.

    Evidence

    Positive opinion of the Social Chamber of Slovenia

    Legal basis

  • Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.

    Evidence

    • The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
    • For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project

    Legal basis

  • Staffing norms for beneficiaries in institutional care are determined in Annex 1 of the Rules on the standards and norms for social services.

    Institutional care is implemented in small organisational units such as residential groups, residential units or household communities. An individual organisation form includes between four and 24 people.

    Staffing norms for institutional care of adult beneficiaries who are additionally included in other social security service, service of employment rehabilitation or employment is 85% of the norm applicable for the services for adults in the all-day home care. In these cases the norms regarding special forms of care are also not taken into account for the staffing norms.

    The norms for implementation of management within social care are not observed in staffing norms for institutional care of adult beneficiaries who are not included in other social security services. 

    Staffing norms for carers in institutional care of children, adolescents and adults under the age of 26 with moderate, severe and profound mental and physical disorders who are additionally included in a special educational programme is comprised of the 2/3 of the norm that applies for this group in the field of social security and 1/3 of the norm that applies for this group in the field of education.

    Staffing norms for carers in institutional care of adults is for adults with profound mental disorder and people with several disorders, who are not able to participate in the service of guidance, care and employment under special conditions, identical to staffing norms for carers in institutional care of children, adolescents and adults under the age of 26 included in an educational programme.

    The norm for residential groups displaced from the institute and more than 500 m distant from one another or the norm for a residential unit that consists of less than 11 beneficiaries, but no less than 4 is 0.5 of workers for carrying out the basic care and 3.5 of professional workers and assistants for the implementation of social care.

    The norms also include workers who implement administration, financial and accounting as well as managerial tasks.

    The tasks of individual providers of basic and social care and management within the scope of the existing selection of jobs determined in Annex 1 of the Rules on the standards and norms for social services may be combined or the implementation of individual tasks is provided by external providers in the implementing organisations pursuing the activity according to special concepts and methods of work (e.g. homes of 4th generation) or having a specific structure of users. The tasks may be combined in basic and social care for jobs requiring the maximum of level 5 of education and in social care and management of jobs requiring level 7 of education.

    The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) the confirmation of personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common staffing norm determined with the respective Rules for a maximum of 10%. However, the wage bill for employees must not change by more than 10%. In such cases, an appropriate consent from the ministry must be acquired in advance.

    The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, laundress, seamstress, servant, assistant (diet) cook, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.

    The social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, group habilitation specialist, individual habilitation specialist, social worker, psychologist. 

    Education is carried out by employees at the following work posts: group habilitation specialist, librarian, IT system administrator and carer.

    Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurements), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for an individual field, deputy director for an individual field and director.

    Evidence

    Organisational scheme of personnel or direct service providers, and evidence of their education and completed professional and other (final) examinations, and contracts or statements of employment

    Legal basis

  • The candidate for the acquisition of concession to pursue the services within the scope of public service of social security services shall prepare a detailed work programme for the implementation of service.

    Evidence

    Work programme for the implementation of social security service

    Legal basis

  • The candidate for the acquisition of concession to pursue the services within the scope of public service of social security services shall provide a quality implementation of the social security service.

    Evidence

    Programme for the implementation of a part of the service

    Legal basis

  • The candidate for the acquisition of concession to pursue social security services within the scope of public service network shall be financially and commercially able to perform the service.

    Evidence

    The tendered proves the financial and commercial capacity by attaching the application to public tender for the allocation of concession with the following evidence:

    • annual financial statements for the period of the last 3 years, of which the last ones shall include the
    • credit rating information from AJPES, namely:

              o   BON–2 for companies,,
              o   BON–2 for public and private law legal entities or
              o   BON-1/SP for sole traders,

    • Statement of the provider on their business adequacy;
    • Statement of loans taken to construct or reconstruct the facilities or premises to provide the service;
    • Statement of potential mortgages and other real rights on these facilities or premises, or statement that mortgages and other real rights on these facilities or premises do not exist;
    • Statement of other potential liabilities.

    Legal basis

  • A provider of social security services must employ a professional manager who fulfils the conditions prescribed for the director of the social security institution. 

    If the provider of social security services is a private entity – natural entity – he must fulfil only the conditions prescribed for the professional manager.

    Details

  • Social security services are pursued by professional workers and professional assistants.

    Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security. 

    Professional workers and professional assistants are obliged to regularly participate in education and training programmes.

    Professional workers are voluntarily integrated in the Social Chamber.

    Details

  • Social security services are pursued by professional workers and professional assistants.

    Professional assistants in social security are workers who pursue individual social security services and have finished:

    • social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
    • other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.

    Professional workers and professional assistants are obliged to regularly participate in education and training programmes.

    Details

Last modified:
8. 9. 2021