Informative Notice
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Work permit
The work permit is issued for social care service or a form of such service as is determined in the rules in the field of social care and creates a content-related whole. The permit is issued by the competent authority.
For the acquisition of the permit and the entry in the register of providers of social care services, the applicant must fulfil the prescribed conditions with regard to status and registration, premises, equipment and staff, they must be financially and commercially able to perform the service and obtain the positive opinion of the Social Chamber of Slovenia.
The application with attached evidence is filed at the competent ministry. In their application, the applicant must indicate the service they want to perform, and data that show their identity (e.g. company name, title and head office).
A professional commission, appointed by the minister, competent for social care, establishes the fulfilment of conditions for the performance of the service.
In the case that the applicant starts operating in the year when the application for the issue of the work permit was filed, the last annual report and auditor's report do not have to be attached to the application.
If the attached last balance sheet indicates loss, it must be covered until the issue of the decision on the entry in the register.
Conditions
-
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
- Certificate confirming that the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana -
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
-
Personnel norms for the beneficiaries in the institutional care are determined in the Annex 1 of the Rules on standards and norms regarding social services.
The personnel norm for the institutional care of the elderly who are additionally included in other social security service, service of employment rehabilitation or employment is 85% of the norm applicable for the services for the elderly in the round a clock home care. In these cases the norms regarding special forms of care are also not taken into account for the personnel norms.
The personnel norms regarding the institutional care of the elderly who are not included in other social security services do not include the norms for the implementation of management within the scope of the social care.
If the service is carried out in the form of social security, the personnel norm is calculated according to the number of hours of the implementation of service.
The norm for residential groups displaced from the institute and more than 500 m distant or the norm for residential unit that includes less than 11 beneficiaries, but no less than 4 is 0.5 of workers for carrying out basic care and 3.5 of professional workers and assistants for the implementation of social care.
The norms also include workers who implement the administration, financial and accounting as well as managerial tasks.
The tasks of individual providers of basic and social care and management within the scope of the existing selection of jobs, determined in the Annex of the Rules on standards and norms regarding social security services, may be combined in the implementing organisations pursuing the activity according to special concepts and methods of work (e.g. homes of 4th generation) or having a specific structure of users, or the implementation of individual tasks is provided by external providers. The tasks may be combined in basic and social care for jobs requiring the maximum of level 5 of education and in social care and management of jobs requiring level 7 of education.
The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) the confirmation of personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common personnel norm determined with the respective Rules for the maximum of 10%. However, the wage bill for employees shall not change for more than 10%. In such cases, an appropriate consent from the ministry shall be acquired in advance.
The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, porter, laundress, seamstress, servant, (diet) cook assistant, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.
The social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, facilitator, group habilitation training specialist, individual habilitation specialist, social worker, psychologist.
Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurement), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for particular field, deputy director for particular field and director.
Evidence
Organisational scheme with personnel or direct service providers, and evidence of their education, and passing professional and other examinations, and contracts or statements of employment
Legal basis
-
The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
-
A provider of social services of institutional care for the elderly must employ a professional manager with adequate education, work experience and professional examination in the field of social security. In the case that the functions of manager and director are joined, the director must also fulfil the conditions for professional manager.
-
Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
-
Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
-
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
-
Personnel norms for the beneficiaries in the institutional care are determined in the Annex 1 of the Rules on standards and norms regarding social services.
The personnel norm for the institutional care of the elderly who are additionally included in other social security service, service of employment rehabilitation or employment is 85% of the norm applicable for the services for the elderly in the round a clock home care. In these cases the norms regarding special forms of care are also not taken into account for the personnel norms.
The personnel norms regarding the institutional care of the elderly who are not included in other social security services do not include the norms for the implementation of management within the scope of the social care.
If the service is carried out in the form of social security, the personnel norm is calculated according to the number of hours of the implementation of service.
The norm for residential groups displaced from the institute and more than 500 m distant or the norm for residential unit that includes less than 11 beneficiaries, but no less than 4 is 0.5 of workers for carrying out basic care and 3.5 of professional workers and assistants for the implementation of social care.
The norms also include workers who implement the administration, financial and accounting as well as managerial tasks.
The tasks of individual providers of basic and social care and management within the scope of the existing selection of jobs, determined in the Annex of the Rules on standards and norms regarding social security services, may be combined in the implementing organisations pursuing the activity according to special concepts and methods of work (e.g. homes of 4th generation) or having a specific structure of users, or the implementation of individual tasks is provided by external providers. The tasks may be combined in basic and social care for jobs requiring the maximum of level 5 of education and in social care and management of jobs requiring level 7 of education.
The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) the confirmation of personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common personnel norm determined with the respective Rules for the maximum of 10%. However, the wage bill for employees shall not change for more than 10%. In such cases, an appropriate consent from the ministry shall be acquired in advance.
The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, porter, laundress, seamstress, servant, (diet) cook assistant, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.
The social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, facilitator, group habilitation training specialist, individual habilitation specialist, social worker, psychologist.
Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurement), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for particular field, deputy director for particular field and director.
Evidence
Organisational scheme with personnel or direct service providers, and evidence of their education, and passing professional and other examinations, and contracts or statements of employment
Legal basis
-
The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
-
A provider of social security services must employ a professional manager who fulfils the conditions prescribed for the director of the social security institution.
If the provider of social security services is a private entity – natural entity – he must fulfil only the conditions prescribed for the professional manager.
-
Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
-
Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
-
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
-
Personnel norms for the beneficiaries in the institutional care are determined in the Annex 1 of the Rules on standards and norms regarding social services.
The personnel norm for the institutional care of the elderly who are additionally included in other social security service, service of employment rehabilitation or employment is 85% of the norm applicable for the services for the elderly in the round a clock home care. In these cases the norms regarding special forms of care are also not taken into account for the personnel norms.
The personnel norms regarding the institutional care of the elderly who are not included in other social security services do not include the norms for the implementation of management within the scope of the social care.
If the service is carried out in the form of social security, the personnel norm is calculated according to the number of hours of the implementation of service.
The norm for residential groups displaced from the institute and more than 500 m distant or the norm for residential unit that includes less than 11 beneficiaries, but no less than 4 is 0.5 of workers for carrying out basic care and 3.5 of professional workers and assistants for the implementation of social care.
The norms also include workers who implement the administration, financial and accounting as well as managerial tasks.
The tasks of individual providers of basic and social care and management within the scope of the existing selection of jobs, determined in the Annex of the Rules on standards and norms regarding social security services, may be combined in the implementing organisations pursuing the activity according to special concepts and methods of work (e.g. homes of 4th generation) or having a specific structure of users, or the implementation of individual tasks is provided by external providers. The tasks may be combined in basic and social care for jobs requiring the maximum of level 5 of education and in social care and management of jobs requiring level 7 of education.
The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) the confirmation of personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common personnel norm determined with the respective Rules for the maximum of 10%. However, the wage bill for employees shall not change for more than 10%. In such cases, an appropriate consent from the ministry shall be acquired in advance.
The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, porter, laundress, seamstress, servant, (diet) cook assistant, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.
The social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, facilitator, group habilitation training specialist, individual habilitation specialist, social worker, psychologist.
Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurement), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for particular field, deputy director for particular field and director.
Evidence
Organisational scheme with personnel or direct service providers, and evidence of their education, and passing professional and other examinations, and contracts or statements of employment
Legal basis
-
The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
-
A provider of social services of institutional care for the elderly must employ a professional manager with adequate education, work experience and professional examination in the field of social security. In the case that the functions of manager and director are joined, the director must also fulfil the conditions for professional manager.
-
Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
-
Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
-
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services shall fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
In addition to that, the providers of institutional care for the elderly in sheltered housing shall also observe the provisions of the Rules on minimum technical requirements for the construction of sheltered housing for the elderly and on ensuring conditions for their operation.
Evidence
- Evidence of fulfilment of minimum technical conditions for the provision of the service;
- Evidence of ensured equipment to pursue the activity, which shows the fulfilment of minimum technical conditions;
- at least the project for the acquisition of the building permit and operating permit pursuant to the Construction Act, equipment projecteme
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
- Rules on standards and norms for social assistance services
- Rules on minimum technical requirements for social assistance services providers
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Construction Act (ZGO-1)
- Rules on the requirements for free access to, entry to and use of public buildings and facilities and multi-apartment buildings
- Rules on minimum technical requirements for the construction of residential care homes for elderly and on ensuring conditions for their operation
- Construction Act (ZGO-1)
-
Personnel norms for the beneficiaries in the institutional care are determined in the Annex 1 of the Rules on standards and norms regarding social services.
Basic and social care services in a sheltered housing are carried out by professional workers, professional assistants and other workers.
The management of service and procedure related to the preparation of the agreement on the performance of services, initial meeting between the beneficiary and service provider, and coordination of direct providers are managed by a professional worker or professional assistant with at least 4-year secondary education.
The social care of the beneficiary is carried out by professional workers with finished secondary vocational or secondary professional school that provides education in the field of social care or healthcare (carer, social carer, nursing assistant).
The basic care is also carried out by other workers with at least elementary school education and completed additional training for social care according to the verified programme in the field of social security, and workers with finished secondary vocational school of relevant field (cook, housekeeper and farmer, housekeeper and carer, cook assistant, etc.).
The personnel norm for the institutional care in sheltered housing:
- one head of service per every 60 beneficiaries,
- one provider of basic and social care for six beneficiaries (the number may be reduced for the maximum of 6%, if the beneficiaries do not require the whole scope of basic and social care).
If the assistance at home is carried out at the sheltered housing, the norms applicable for the implementation of assistance at home service – social care at home are applied.Evidence
Organisational scheme with personnel or direct service provider, evidence of their education and passed professional and other examinations, and contracts or statements of employment
Legal basis
-
The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
-
A provider of social services of institutional care for the elderly must employ a professional manager with adequate education, work experience and professional examination in the field of social security. In the case that the functions of manager and director are joined, the director must also fulfil the conditions for professional manager.
-
Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
-
Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
-
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
-
Staffing norms for beneficiaries in institutional care are determined in Annex 1 of the Rules on the standards and norms for social services.
Basic and social care activities in a care home are carried out by professional workers, professional assistants and other workers.
The management of service and procedure related to the preparation of the agreement on the performance of services, initial meeting between the beneficiary and the service provider, and coordination of direct providers are managed by a professional worker.
Social care of beneficiaries may only be implemented by professional workers.
The basic care is also implemented by other workers with at least primary school education and completed additional training for social care according to a verified programme in the field of social security, and workers with completed secondary vocational school of relevant field (cook, housekeeper and farmer, housekeeper and carer, assistant cook, etc.).
Evidence
Organisational scheme of personnel or direct service providers, and evidence of their education and completed professional and other (final) examinations, and contracts or statements of employment
Legal basis
-
The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
-
A provider of social security services must employ a professional manager who fulfils the conditions prescribed for the director of the social security institution.
If the provider of social security services is a private entity – natural entity – he must fulfil only the conditions prescribed for the professional manager.
-
Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
-
Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
-
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
-
Staffing norms for beneficiaries in institutional care are determined in Annex 1 of the Rules on the standards and norms for social services.
Institutional care is implemented in small organisational units such as residential groups, residential units or household communities. An individual organisation form includes between four and 24 people.
Staffing norms for institutional care of adult beneficiaries who are additionally included in other social security service, service of employment rehabilitation or employment is 85% of the norm applicable for the services for adults in the all-day home care. In these cases the norms regarding special forms of care are also not taken into account for the staffing norms.
The norms for implementation of management within social care are not observed in staffing norms for institutional care of adult beneficiaries who are not included in other social security services.
Staffing norms for carers in institutional care of children, adolescents and adults under the age of 26 with moderate, severe and profound mental and physical disorders who are additionally included in a special educational programme is comprised of the 2/3 of the norm that applies for this group in the field of social security and 1/3 of the norm that applies for this group in the field of education.
Staffing norms for carers in institutional care of adults is for adults with profound mental disorder and people with several disorders, who are not able to participate in the service of guidance, care and employment under special conditions, identical to staffing norms for carers in institutional care of children, adolescents and adults under the age of 26 included in an educational programme.
The norm for residential groups displaced from the institute and more than 500 m distant from one another or the norm for a residential unit that consists of less than 11 beneficiaries, but no less than 4 is 0.5 of workers for carrying out the basic care and 3.5 of professional workers and assistants for the implementation of social care.
The norms also include workers who implement administration, financial and accounting as well as managerial tasks.
The tasks of individual providers of basic and social care and management within the scope of the existing selection of jobs determined in Annex 1 of the Rules on the standards and norms for social services may be combined or the implementation of individual tasks is provided by external providers in the implementing organisations pursuing the activity according to special concepts and methods of work (e.g. homes of 4th generation) or having a specific structure of users. The tasks may be combined in basic and social care for jobs requiring the maximum of level 5 of education and in social care and management of jobs requiring level 7 of education.
The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) the confirmation of personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common staffing norm determined with the respective Rules for a maximum of 10%. However, the wage bill for employees must not change by more than 10%. In such cases, an appropriate consent from the ministry must be acquired in advance.
The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, laundress, seamstress, servant, assistant (diet) cook, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.
The social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, group habilitation specialist, individual habilitation specialist, social worker, psychologist.
Education is carried out by employees at the following work posts: group habilitation specialist, librarian, IT system administrator and carer.
Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurements), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for an individual field, deputy director for an individual field and director.
Evidence
Organisational scheme of personnel or direct service providers, and evidence of their education and completed professional and other (final) examinations, and contracts or statements of employment
Legal basis
-
The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
-
A provider of social security services must employ a professional manager who fulfils the conditions prescribed for the director of the social security institution.
If the provider of social security services is a private entity – natural entity – he must fulfil only the conditions prescribed for the professional manager.
-
Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
-
Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
-
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
-
Personnel norms for the beneficiaries in the institutional care are determined in the Annex 1 of the Rules on standards and norms regarding social services.
The personnel norm for the institutional care of the elderly who are additionally included in other social security service, service of employment rehabilitation or employment is 85% of the norm applicable for the services for the elderly in the round a clock home care. In these cases the norms regarding special forms of care are also not taken into account for the personnel norms.
The personnel norms regarding the institutional care of the elderly who are not included in other social security services do not include the norms for the implementation of management within the scope of the social care.
If the service is carried out in the form of social security, the personnel norm is calculated according to the number of hours of the implementation of service.
The norm for residential groups displaced from the institute and more than 500 m distant or the norm for residential unit that includes less than 11 beneficiaries, but no less than 4 is 0.5 of workers for carrying out basic care and 3.5 of professional workers and assistants for the implementation of social care.
The norms also include workers who implement the administration, financial and accounting as well as managerial tasks.
The tasks of individual providers of basic and social care and management within the scope of the existing selection of jobs, determined in the Annex of the Rules on standards and norms regarding social security services, may be combined in the implementing organisations pursuing the activity according to special concepts and methods of work (e.g. homes of 4th generation) or having a specific structure of users, or the implementation of individual tasks is provided by external providers. The tasks may be combined in basic and social care for jobs requiring the maximum of level 5 of education and in social care and management of jobs requiring level 7 of education.
The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) the confirmation of personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common personnel norm determined with the respective Rules for the maximum of 10%. However, the wage bill for employees shall not change for more than 10%. In such cases, an appropriate consent from the ministry shall be acquired in advance.
The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, porter, laundress, seamstress, servant, (diet) cook assistant, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.
The social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, facilitator, group habilitation training specialist, individual habilitation specialist, social worker, psychologist.
Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurement), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for particular field, deputy director for particular field and director.
Evidence
Organisational scheme with personnel or direct service providers, and evidence of their education, and passing professional and other examinations, and contracts or statements of employment
Legal basis
-
The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
-
A provider of social security services must employ a professional manager who fulfils the conditions prescribed for the director of the social security institution.
If the provider of social security services is a private entity – natural entity – he must fulfil only the conditions prescribed for the professional manager.
-
Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
-
Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
-
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
-
Personnel norms for the beneficiaries in the institutional care are determined in the Annex 1 of the Rules on standards and norms regarding social services.
The personnel norm for the institutional care of the elderly who are additionally included in other social security service, service of employment rehabilitation or employment is 85% of the norm applicable for the services for the elderly in the round a clock home care. In these cases the norms regarding special forms of care are also not taken into account for the personnel norms.
The personnel norms regarding the institutional care of the elderly who are not included in other social security services do not include the norms for the implementation of management within the scope of the social care.
If the service is carried out in the form of social security, the personnel norm is calculated according to the number of hours of the implementation of service.
The norm for residential groups displaced from the institute and more than 500 m distant or the norm for residential unit that includes less than 11 beneficiaries, but no less than 4 is 0.5 of workers for carrying out basic care and 3.5 of professional workers and assistants for the implementation of social care.
The norms also include workers who implement the administration, financial and accounting as well as managerial tasks.
The tasks of individual providers of basic and social care and management within the scope of the existing selection of jobs, determined in the Annex of the Rules on standards and norms regarding social security services, may be combined in the implementing organisations pursuing the activity according to special concepts and methods of work (e.g. homes of 4th generation) or having a specific structure of users, or the implementation of individual tasks is provided by external providers. The tasks may be combined in basic and social care for jobs requiring the maximum of level 5 of education and in social care and management of jobs requiring level 7 of education.
The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) the confirmation of personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common personnel norm determined with the respective Rules for the maximum of 10%. However, the wage bill for employees shall not change for more than 10%. In such cases, an appropriate consent from the ministry shall be acquired in advance.
The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, porter, laundress, seamstress, servant, (diet) cook assistant, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.
The social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, facilitator, group habilitation training specialist, individual habilitation specialist, social worker, psychologist.
Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurement), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for particular field, deputy director for particular field and director.
Evidence
Organisational scheme with personnel or direct service providers, and evidence of their education, and passing professional and other examinations, and contracts or statements of employment
Legal basis
-
The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
-
A provider of social security services must employ a professional manager who fulfils the conditions prescribed for the director of the social security institution.
If the provider of social security services is a private entity – natural entity – he must fulfil only the conditions prescribed for the professional manager.
-
Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
-
Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
-
The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
-
The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
-
Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
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Staffing norms for beneficiaries in institutional care are determined in Annex 1 of the Rules on the standards and norms for social services.
Institutional care is implemented in small organisational units such as residential groups, residential units or household communities. An individual organisation form includes between four and 24 people.
The norms also include workers who implement administration, financial and accounting as well as managerial tasks.
The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) a confirmation of the personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common staffing norm determined with the respective Rules for a maximum of 10%. However, the wage bill for employees must not change by more than 10%. In such cases, an appropriate consent from the ministry must be acquired in advance.
The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, laundress, seamstress, servant, assistant (diet) cook, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.
Social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, group habilitation specialist, individual habilitation specialist, social worker, psychologist.
Education and preparation for independent life are carried out by employees at the following work posts: social worker, individual habilitation specialist, group habilitation specialist and psychologist.
Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurements), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for an individual field, deputy director for an individual field and director.
Evidence
Organisational scheme of personnel or direct service providers, and evidence of their education and completed professional and other (final) examinations, and contracts or statements of employment
Legal basis
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The candidate for the acquisition of concession to pursue social security services within the scope of public service network shall be financially and commercially able to perform the service.
Evidence
The tendered proves the financial and commercial capacity by attaching the application to public tender for the allocation of concession with the following evidence:
- annual financial statements for the period of the last 3 years, of which the last ones shall include the
- credit rating information from AJPES, namely:
o BON–2 for companies,,
o BON–2 for public and private law legal entities or
o BON-1/SP for sole traders,
- Statement of the provider on their business adequacy;
- Statement of loans taken to construct or reconstruct the facilities or premises to provide the service;
- Statement of potential mortgages and other real rights on these facilities or premises, or statement that mortgages and other real rights on these facilities or premises do not exist;
- Statement of other potential liabilities.
Legal basis
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A provider of social security services must employ a professional manager who fulfils the conditions prescribed for the director of the social security institution.
If the provider of social security services is a private entity – natural entity – he must fulfil only the conditions prescribed for the professional manager.
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Social security services in the children's homes may be pursued by professional workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers are obliged to regularly participate in education and training programmes.Professional workers are voluntarily integrated in the Social Chamber.
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Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
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The providers of social security services shall fulfil the following conditions:
- they are a legal entity in the Republic of Slovenia, registered for performing activities subject to the issue of the work permit, they are a subsidiary of a foreign legal entity that performs this activity, entered in the registered in the Republic of Slovenia,
- or they are a natural entity registered in the register of companies in the Republic of Slovenia.
Evidence
Extract from the Business Register (AJPES) or any other suitable register
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on concessions in the field of social assistance
Competent Authority
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The opinions are prepared according to the content-defined procedure implemented by a specifically selected group of experts in the field of activity for which the opinion is formed.
The Social Chamber of Slovenia issues an opinion within 30 days from the receipt of the completed form.
Opinions are acquired according to the method of analysis, comparison and synthesis of the data and content of the documentation.
The foundations in searching for information are the prepared criteria of the suitability of the programme focused on:- description of the programme of the social security activity/service and suitably defined starting points of the programme,
- suitably defined target group of users,
- organisation of work with users and role of users in planning and implementation of the activity; principles of good practice- ethics for working with users,
- professional qualification and adequate personnel in terms of the content of programme and target group of users,
- basic spatial and other capacities of the applicant relevant for the implementation of the content of the applied programme,
- ways of evaluation of activities,
- history of the programme and past impacts of work,
- interconnection of the programme with other programmes and suitable network of social security activities,
- training of providers and supervision,
- keeping of records and protection of personal data.
Documentation and data in the written form and on the compact disc shall be submitted to the Social Chamber for the issuing of the opinion.Evidence
Positive opinion of the Social Chamber of Slovenia
Legal basis
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Providers of social security services must fulfil minimum technical requirement determined in the Rules on minimum technical requirements for providers of social security services and Rules on standards and norms regarding social services.
Evidence
- The minutes of the commission, appointed by the minister of labour, family, social affairs and equal opportunities, which shows that the future service provider fulfils or does not fulfil the minimum technical conditions for the provision of service
- For institutional care providers, also at least the building permit project design, operating permit as per the Construction Act, equipment project
Legal basis
- Social Assistance Act (ZSV)
- Rules on the engagement in the provision of social services on the basis of a work permit and entry into the register
- Rules on minimum technical requirements for social assistance services providers
- Rules on standards and norms for social assistance services
- Resolution on the national social assistance programme 2006 - 2010 (ReNPSV06-10)
- Statutes of the Social Chamber of Slovenia
- Rules on publishing professional opinions of chamber
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Personnel requirements for beneficiaries in institutional care are stipulated in Annex 1 of the Rules on standards and norms regarding social services.
The personnel requirement for the carers in institutional care of the children and adolescents with moderate, severe and profound mental and physical disorders who are additionally included in other education programme is comprised of the 2/3 of the norm that applies for this group in social security, and 1/3 of the norm that applies for this group in education.
The requirements also include workers who perform administrative, financial, accounting and managerial tasks.
The tasks of individual providers of basic and social security and management within the scope of the existing selection of jobs, determined in the Annex of the Rules on standards and norms regarding social security services, may be combined in the implementing organisations pursuing the activity according to special concepts and methods of work (e.g. homes of 4th generation) or having a specific structure of users, or the implementation of individual tasks is provided by external providers. The tasks may be combined in basic and social care for jobs requiring the maximum of level 5 of education and in social care and management of jobs requiring level 7 of education.
The managements of individual implementing organisations may propose to the ministry responsible for social security (hereinafter: ministry) the confirmation of personnel structure which due to specific circumstances of the location, organisation of work and methods of work deviates from the common personnel norm determined with the respective Rules for the maximum of 10%. However, the wage bill for employees shall not change for more than 10%. In such cases, an appropriate consent from the ministry shall be acquired in advance.
The basic care is carried out by employees at the following work posts: doorkeeper - receptionist, cleaner, helper, porter, laundress, seamstress, servant, (diet) cook assistant, cook/diet cook; steward, maintenance worker, maintenance technician, driver of persons with special needs, driver.
The social care is carried out by employees at the following work posts: carer, housekeeper and carer, guardian, therapist, animator, facilitator, group habilitation training specialist, individual habilitation specialist, social worker, psychologist.
Education is carried out by employees at the following work posts: group habilitation specialist, librarian, IT system administrator and carer.
Administrative, financial and accounting, and managerial tasks are carried out by employees at the following work posts: administrator, office clerk, secretary, business secretary, professional assistant (public procurement), professional assistant in the field of administrative and legal matters, financial manager, economic assistant, bookkeeper, analyst, financial and accounting assistant, human resource manager, head of financial and accounting service, assistant manager for particular field, deputy director for particular field and director.Evidence
Organisational scheme with personnel or direct service providers, and evidence of their education, and passing professional and other examinations, and contracts or statements of employment
Legal basis
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The candidate for the acquisition of permit to pursue social security services shall be financially and commercially able to perform the service.
Evidence
- Projection of financial operations for at least two years, including the explanation of items
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises; Information on other potential liabilities
Legal basis
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A provider of social security services must employ a professional manager who fulfils the conditions prescribed for the director of the social security institution.
If the provider of social security services is a private entity – natural entity – he must fulfil only the conditions prescribed for the professional manager.
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Social security services are pursued by professional workers and professional assistants.
Professional workers are workers who acquired a suitable level of education or who have obtained adequate work experience, traineeship and passed professional examination to work in the field of social security.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes.
Professional workers are voluntarily integrated in the Social Chamber.
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Social security services are pursued by professional workers and professional assistants.
Professional assistants in social security are workers who pursue individual social security services and have finished:- social programmes of education (higher education, high education or university education) and completed the traineeship and passed professional examination in the field of employment, education, health care, justice and public administration and have adequate professional references and work experience in the field of social security or
- other education programmes, or who acquired adequate vocational qualification and usually implement individual tasks and jobs through the direct work with the users of social security services or activities and who have proved their qualification for professional work.
Professional workers and professional assistants are obliged to regularly participate in education and training programmes. -
The candidate for the implementation of social security services shall not be prohibited to pursue the activity or profession, meaning that:
- the holder of the activity or the head of the services has not been prohibited from practising the profession or
- that the legal entity has not been prohibited from pursuing the activity with a final court decision.
Evidence
Certificate of no criminal record
Legal basis
Competent Authority
Ministry of Justice
Župančičeva 3
1000 Ljubljana
Procedures
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Work permit
Attachments
- Evidence of registration from the competent authority, which must not be older than three moths or an extract from the Slovenian Business Register for sole traders
- Statement of knowledge of standards and norms of the service
- Sample agreement on the provision of the services with the user
- Projection of financial operations for at least two years, including the explanation of items
- Structure and calculation of the price of the service by individual elements in accordance with the regulations determining the methodology for setting the price of social assistance services
- Opinion of the Social Chamber
- Organisational scheme with personnel or direct service providers, and evidence of their education, and passed professional and other examinations, and contracts or statements of employment
- Certificate of passing professional examination and evidence of work experience of the professional manager
- Evidence confirming that the holder of the activity is not in an employment relationship with another employer
- Evidence confirming that the holder of the activity or the head of the services has not been prohibited from practising the profession or that the legal entity has not been prohibited from pursuing the activity with a final court decision
- Evidence of fulfilment of minimum technical conditions for the provision of the service, and at least the project for the acquisition of the building permit and operating permit pursuant to the Construction Act, equipment project
- Evidence of ensured equipment to pursue the activity, which shows the fulfilment of minimum technical conditions
- Last annual report which must include audited last financial statements even if the applicant is not liable for auditing
- Auditor's report on financial statements referred to in the previous indent, including the opinion of a certified auditor
- Information on loans taken to construct or reconstruct the facilities or premises to provide the service
- Information on potential mortgages and other real rights on these facilities or premises
Procedure costs
Administrative fee: 22.66 €
Legal protection
Form of redress: Complaint
Competent Authority: Ministry of Labour, Family, Social Affairs and Equal Opportunities
- Daily institutional care of children and adolescents with mental disorders
- Daily institutional care of the elderly
- Institutional care of adults with severe sensor and motor disabilities and disorders
- Institutional care of children and adolescents deprived of normal family life
- Institutional care of persons with head injuries
- Institutional care of persons with mental disorders
- Institutional care of persons with progressive chronic or terminal disease
- Institutional care of the elderly in sheltered housing
- Whole-day institutional care for adults with the most severe mental disorders and with several disorders
- Whole-day institutional care of the elderly