Technical & Content support
Technical and content assistance is provided by the Contact Center of the State Administration (helpdesk) from Monday to Friday, from 8:00 to 22:00, by e-mail: firstname.lastname@example.org
In the event that when using the portal you encounter technical problems, you can contact technical support consultants for help.
Contact Center of the State Administration
Monday - Friday: 08:00 - 22:00
To effectively address your email request, please provide:
- error description,
- error time,
- add screen error image.
Your claim will be processed as soon as possible. You will receive a written response. As a rule, the claim is resolved within 3 days. In cases where the request is more complex or substantive / technical assistance is also required on the part of the competent authority, the resolution of the request may be extended.
Specific questions regarding content are best answered by the responsible institution.
Please send your question to email@example.com - your question will be forwarded to the responsible institution.