Dispatcher in district heating
The tasks of a dispatcher in district heating include managing the procedure in district heating, managing records and analysing transport and use of gas as well as the care for undisturbed supply and reductions in cases when this is deemed necessary.
A dispatcher can only perform tasks if they have an appropriate education, work experience and professional qualification.
The work and tasks of an dispatcher in gas pipeline system may be carried out by:
- workers with higher professional education (level 6) in mechanical engineering with at least two years' work experience;
- or workers with secondary professional education (level 5) in mechanical engineering with at least five years' work experience.
Copy of evidence of the conclusion of education and certificate of suitable work experience from the employer
Applicants must undergo a professional and practical training programme.
The professional training programme comprises general and special parts.
Applicants' professional competence is verified with a test of knowledge. The final success of the test is established by the examination board with “pass” or “fail”.
Applicants may retake the test twice. If an applicant fails the test in one or two subjects, only the test in that subject is repeated. If an applicant fails the test for the third time, they must undergo professional training again.
The price of professional training and tests of knowledge is calculated in accordance with the price list.
Applicants who pass the test are issued a certificate of professional competence. The certificate is valid for five years.
After the certificate expires, applicants must occasionally take a written test. When taking the occasional test, applicants receive a test paper with questions from the general and special parts of the programme. The test paper includes three questions from each subject with one correct and two incorrect answers. The test in individual parts is passed if at least two answers are correct.
Workers must also undergo practical training in energy devices. During practical training, workers carry out practice supervised by their mentors. The duration of practical training is three months.
Certificate of professional competence