Conflict resolution pitfalls: How to achieve effec

Instead of conflict, you could also use the words problem, trouble, and dilemma. I am using the word conflict because it makes communication easier and because it triggers one specific place in individuals. Conflict can be described as any dissonance or discomfort that we encounter in the moment or situation. Instinctively we are trying to get rid of these uncomfortable feelings. The resolution of the conflict is always part of the same conflict.